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Privacy Policy

Mr. Hand Pay, LLC Privacy Policy

Last Updated: August 12, 2024

At Mr. Hand Pay, LLC (also referred to herein as “Mr. Hand Pay,” “we,” “us,” or “our”), accessible from http://www.mrhandpay.com, associated webstore, portals, mobile applications, and platforms (“Website”), one of our main priorities is the privacy of our supporters and visitors. This Privacy Policy document contains types of information that is collected and recorded by Mr. Hand Pay and how we use it. This Privacy Policy applies to both off-line and online activities and is valid for visitors to our Website with regards to the information shared with and/or collected by Mr. Hand Pay. This Privacy Policy also applies when you use social media that cross-references or overlaps Mr. Hand Pay’ social media or Website or any social media or website owned, operated, or affiliated with the Mr. Hand Pay brand, including but not limited to Mr. Hand Pay Casino & Travel Inc. and Mr. Hand Pay Breaks Inc..

Contact Us

If you have additional questions, complaints, or require more information about our Privacy Policy, do not hesitate to contact us:

Email – info@mrhandpay.com

Postal Mail: P.O. Box 165

Hubertus, WI 53033

Data Protection Officer/Representative: Jason Boehlke

Consent

By using our Website, you hereby agree that you have read, understood, and agree to be legally bound to this Privacy Policy, which is effective from your first visit. If you do not accept this Privacy Policy or any of its component parts, please do not use this Website.

Information We Collect

As an individual or visitor submitting personally identifying information to Mr. Hand Pay or any of our staff, both online and offline, you consent to the terms and conditions of this Privacy Policy and to our processing and use of Personal Information and Non-Personal Information for the purposes stated herein.

Personal Information

“Personal Information” is any information or set of information that identifies you personally, including but not limited to your name, address, telephone number, e-mail address, and demographic information. Personal Information does not include information that is encoded, aggregated, anonymized, or publicly available information that has not been combined with non-public Personal Information. If you do submit Personal Information to us, we will use that information for the purposes for which it was submitted.

How We Collect Personal Information

The Personal Information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your Personal Information, including:

If you contact us directly and voluntarily to request information regarding our products, services, or otherwise, we may receive additional information about you such as your name, address, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

If you upload or provide information on the Website for any reason, including but not limited to participating in an experience with Mr. Hand Pay

If you purchase from us, or contract with us, with regard to our products, services, or otherwise.

When you submit job applications.

From time to time, we may collect personal information from you in ways not described above for the purposes of further our products and services.

Non-Personal Information

Non-Personal Information may include:

Cookies and Other Locally Stored Objects. Mr. Hand Pay may collect information via technical methods, including but not limited to cookies, JavaScript tags, web beacons, pixel gifs, Flash cookies, and other locally stored objects, now known or developed in the future. Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. You may disable cookies and other locally stored objects by rejecting cookies from this Website, in your browser, or on your device. If you decide to reject cookies, you will still be able to access the Website, however, in a few cases, some Website features may not function as a result.

Mr. Hand Pay may use a mix of first-party and third-party cookies as follows:

Session cookies – Temporary cookies that remain in the cookie file of your browser until you close the browser. This cookie is automatically placed onto your browser via server software.
Analytical cookies – Cookies from third parties such as Google Analytics to provide analytical data regarding your use of our Website. You can opt-out of Google Analytics without affecting how you visit our site by visiting: https://tools.google.com/dlpage/gaoptout.

Information from Your Activity. Mr. Hand Pay follows a standard procedure of using log files. These files log visitors when they visit websites, including the Website and affiliated social networks. The information collected by log files includes Internet protocol (IP) addresses, general geographic location, browser type (i.e., Internet Explorer; Firefox) and language, operating system (i.e., Mac OS; Windows), mobile device technical information, search terms, Internet Service Provider (ISP) (i.e., Spectrum; AT&T), date and time stamp, amount of time spent on particular pages, referring/exit pages and associated URLs, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the Website, and gathering demographic information.

How We May Use Your Information

We use the Personal Information and Non-Personal Information we collect from you in various ways, including:

Provide, operate, and maintain our Website.
Improve, personalize, and expand our Website, our products and services. Mr. Hand Pay uses cookies so that we recognize you on our Website and remember your previously selected preferences. This could include what language you prefer and your geographic location.
To retain and evaluate information regarding your recent visits to the Website and how you move around different sections of our Website for analytics purposes to understand how people use our Website so that we can make it more intuitive. This may include the use of analytics programs which use cookies. In such event, third parties may have access to your Personal Information and Non-Personal Information.
Develop new products, services, features, and functionality.
Communicate with you, either directly or through one of our partners or affiliated companies, including for customer service, to provide you with updates and other information relating to the Website, Mr. Hand Pay news and offers, and for marketing and promotional purposes.
Send you e-mails regarding our products, services, events, opportunities, affiliated companies, and other information regarding Mr. Hand Pay. We may use e-mail marketing service providers to send and manage e-mails to you.
Find and prevent fraud.
Hand Pay may, on a confidential basis, share some or all Personal Information and Non-Personal Information to other companies and individuals to perform functions on our behalf, including but not limited to, technical assistance and customer service.
Hand Pay may share some or all Personal Information and Non-Personal Information with any of our parent companies, subsidiaries, or other companies under common control with us.
In the event of a corporate sale, asset sale, merger, reorganization, dissolution, or similar event, Personal Information and Non-Personal Information may be part of the transferred assets.
We may also be required to disclose Personal Information and Non-Personal Information when required by law, court order, or other government or law enforcement authority or regulatory agency, or to protect the rights, property, or safety of Mr. Hand Pay or others.

How We Protect Your Personal Information and Non-Personal Information

Mr. Hand Pay makes a commitment to users of its Website to never sell any Personal Information to third parties for direct marketing or commercial use.

Mr. Hand Pay takes commercially reasonable steps to protect both Personal Information and Non-Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. No security system, method of Internet transmission, or data storage, however, is fully impenetrable. As such, Mr. Hand Pay cannot guarantee the security of our databases or that the Personal Information you supply will not be intercepted while being transmitted to and from us over the Internet. In the event that Mr. Hand Pay should discover a security breach, we will notify all potentially affected users within a reasonable timeframe and take all reasonable steps to remedy.

Data Retention

Mr. Hand Pay shall retain data for the following periods:

Personal Information: 5 years
Non-Personal Information: 12 months

Once this time period has expired, we will delete such information.

Non-U.S. Residents

Although we do proudly maintain a worldwide presence, Mr. Hand Pay is located and operated primarily in the United States. Users that are located outside of the United States must be aware that any Personal Information provided will be transferred into the United States.

California Consumer Privacy Act Rights (Do Not Sell My Personal Information)

This notice to California residents is provided under California law, including the California Consumer Privacy Act, Cal. Civ. Code §§1798.100 et. seq. (“CCPA”) by explaining your privacy rights if you are a California resident, providing our “notice at collection,” and providing mandated disclosures about Mr. Hand Pay’s information, both online and offline.

Mr. Hand Pay makes the following additional disclosures for purposes of compliance with the CCPA:

We collected the following categories of Personal Information in the last 12 months: identifiers/contact information, demographic information, payment information, Internet or other electronic network activity information, geolocation data, or similar information, and inferences drawn from the above.
We have disclosed the categories of Personal Information identified in the immediately-preceding bullet point to our affiliated companies. We have not disclosed such Personal Information to any unaffiliated third parties.
The sources of Personal Information from whom we collected are: directly from Website users, analytics tools, social networks, and third-party services that update or supplement information we hold about you.
The business or commercial purposes of collecting personal information are as summarized herein, and as described in more detail in our Privacy Policy under the section titled, “How We May Use Your Information.”
It is Mr. Hand Pay’s policy not to disclose any Personal Information we collect to third parties for direct marketing purposes under any circumstances. We do not “sell,” and have not “sold,” (as that term is defined by the CCPA) any categories of Personal Information in the last 12 months.

Under the CCPA, among other rights, California consumers have the right to:

Request that a company that collects a user's Personal Information disclose the categories and specific pieces of Personal Information that a company has collected about users.
Request that a company deletes any Personal Information about the user that a company has collected.
Request that a company that sells a user's Personal Information, not sell the user's Personal Information. Mr. Hand Pay does not sell users’ Personal Information.

If you would like to exercise any of these rights, please contact us at info@mrhandpay.com. If you make a request, we have one month to respond to you.

California Online Privacy Protection Act (CalOPPA) “Do Not Track” Policy

The Website and Mr. Hand Pay does not respond to Do Not Track signals.

Some third party websites may keep track of your browsing activities. If you are visiting such third party websites, you may set your preferences in your web browser to inform those websites what you do not want to be tracked. You may also enable or disable Do Not Track by vising your web browser’s preferences or settings page.

California Shine the Light Law

California Civil Code Section 1798 (California’s Shine the Light law) provides that California residents with an established business relationship with us can request information once per year identifying the Personal Information shared with third parties for the third parties’ direct marketing purposes. California residents may contact us at info@mrhandpay.com to obtain such information.

Third Party Websites

Mr. Hand Pay’s Website and social media may from time to time contain links to other websites. This Privacy Policy only applies to Mr. Hand Pay’s Website. If you click on a link to another website, you should read and understand their privacy policy.

Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user of the Website is entitled to the following:

The right to be informed – This Privacy Policy informs you of Mr. Hand Pay’s collection and usage protocol with respect to your Personal Information and Non-Personal Information.
The right to access – You have the right to request copies of your Personal Information. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any Personal Information you believe is inaccurate. You also have the right to request that we complete the Personal Information you believe is incomplete.
The right to erasure – Also known as the “right to be forgotten,” you have the right to request that we erase your Personal Information, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your Personal Information, under certain conditions.
The right to object to processing – You have the right to object to our processing of your Personal Information, under certain conditions.
The right to data portability – You have the right to request that we transfer the Personal Information that we have collected to another organization, or directly to you, under certain conditions.
Automated individual decision-making, including profiling – You have the right to not be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or that similarly affects you. Mr. Hand Pay does not use such a system.

If you would like to exercise any of these rights, please contact us at: info@mrhandpay.com. If you make such a request, we have one month to respond to you.

Accessing and Modifying Information

Mr. Hand Pay will grant individuals reasonable access to Personal Information stored within our company servers and by our direct agents. Such requests must be made in writing and submitted to info@mrhandpay.com and may request requests to review, modify, or delete Personal Information. E-mail recipients may also opt out of receiving e-mail communications by clicking on the “unsubscribe” link located within any e-mail originating from within Mr. Hand Pay or on the Website. In certain circumstances, it may not be possible to completely remove or modify Personal Information.

Availability to Visually Impaired

This Privacy Policy is available orally upon request to ensure comprehension and to aid the visually impaired. To make such a request, please contact us at: info@mrhandpay.com.

Children's Information

The Website is not intended to be used by anyone under the age of 18. If you are under the age of 18, you are directed to stop using this Website immediately.

Mr. Hand Pay is committed to the protection for children while using the Internet and compliance with the Children’s Online Privacy Protection Rule. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Mr. Hand Pay does not knowingly collect any Personal Information from children under the age of 18. If you think that your child provided this kind of information on our Website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

California Privacy Rights for Minor Users

(CA Business and Professions Code Section 22581)

California Business and Professions Code Section 22581 allows California residents under the age of 18 who are registered users of online sites, services, or applications to request and obtain removal of content or information they have publicly posted.

The Website is not intended to be used by anyone under the age of 18. If, however, you believe you or your child has used the Website, to request removal of such data, if you are a California resident, you can contact us at info@mrhandpay.com. Mr. Hand Pay will take reasonable steps to comply with your request, however, your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

Changes to Our Privacy Policy

Mr. Hand Pay keeps this Privacy Policy under regular review and reserves the right to change this Privacy Policy from time to time. Updates will be placed on this web page. This Privacy Policy was last updated on the date appearing at the top of the page.

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